Here are the steps following your registration with the Pharmacie Sonia Boutin inc. on Medzy.ca:
- Introduction call: Following your signing up, a member of the pharmacy's team will contact you to confirm your registration and plan your first order.
- Patient file transfer: Once your consent has been confirmed, a pharmacist from Pharmacy Sonia Boutin will contact your former pharmacy to request the transfer of your patient file.
- We ship your first order
- Proactive refill reminder
- Support by phone, email, SMS or chat
You can expect to wait 7 working days to receive your first order. This includes the transfer of your patient file* from your former pharmacy.
Renewals for recurrent medication will be managed proactively by the pharmacy's team. You will not need to worry about shipping delays.
For medications that are to be taken as needed, please request a renewal at least 7 days before running out. In case of an emergency, please contact us.
*Some conditions may apply - please contact your pharmacist